Terms & Conditions

Payment:  A non-refundable deposit of 25% of the total booking value is payable in order to confirm the booking. The balance (together with a breakages deposit of £500) is payable within 8 weeks of the commencement of the booking. You will receive confirmation in writing of both the deposit and the balance payment. Payment should be made by cheque drawn on a Sterling bank account.

Changes by you:  Any changes to the booking dates (subject to availability) made following payment of the deposit will incur an additional administration charge of £30 per change.

Changes by us:  We reserve the right to change any holiday details, including the price, before payment of the deposit, in which case we will tell you at the time the booking is made.

Cancellation: If you have to cancel your booking at any time, you must do so in writing. Charges will be incurred on a scale related to the period of notice you give. They will be charged as a percentage of the total booking value as follows:

It is advisable to take out insurance against cancellation of your holiday.

Services:  The price quoted includes all electricity, gas and water charges. The use of bed linen and towels is also included in the price (please bring your own swimming towels).

Commencement of booking and departure:  You may arrive in the property from 4pm onwards on the date that the booking commences. Please vacate the property by 10am on the date of departure.

Guests’ responsibilities and damages: Guests are responsible for leaving the property in a clean and tidy state. Please leave it as you would expect to find it by, for example, emptying the fridge, cleaning the barbecue, emptying the bins and stripping the beds. A charge of £75 will be deducted from the breakages deposit to cover the cost of a thorough cleaning of the property following your departure. The caretaker should be informed of any damages/breakages occurring during your stay. Any small breakages or damages will be recouped from the breakages deposit. The balance will be returned to you within 2 weeks of your departure.

Insurance:  We recommend that all guests are covered for any accidental damage and personal liability insurance during their stay. The use of the accommodation (including swimming pool and all other facilities) is entirely at guests’ risk and we can therefore accept no responsibility for any injury, loss or damage to guests or their belongings during their stay at the property.

Smoking:  As this is our second home, and out of courtesy to other guests, we ask that you do not smoke in the house or cottage.